Privacy Policy

What we collect

When you sign in we receive your name, email address and profile picture from Google. When you create a video we store the photo you upload and the video we generate. Payment details are handled by our payment partner; Talk to Me Doja AI never sees your card number.

How we use it

Your photo is used to render the video you request. We use your email to operate your account, send receipts and service notices (such as when your video is ready or a report you filed is resolved) and answer support requests. We do not send marketing email. We do not sell personal data or train models ourselves on your photos. AI providers process your photo to complete the generation, under their applicable terms.

Storage and retention

Files are stored with our infrastructure provider in encrypted form. Uploaded photos may be automatically deleted 7 days after upload, once they are no longer needed for a video in progress. Generated videos are kept for 30 days after they finish, unless you delete a video or your account sooner. Order and payment records are kept as required for tax and accounting. After account deletion, we keep only the necessary claim records and hashed information used to prevent repeated free credit claims.

A photo you pick before signing in or buying credits is kept only in your browser and deleted once a render starts or after 24 hours. A photo sent from your phone by QR code passes through our server: it is deleted as soon as it reaches your computer and kept for 1 hour at most.

Safety checks

We check the instructions used to create videos for safety. We can review reported content and block reuploads of photos removed for rule violations. Public forms are protected by a bot-detection service that may process your IP address and browser signals.

Cookies and analytics

If free credits are offered, we use a random device identifier in your browser, account claim records and server-side hashes of email, device and network signals to prevent abuse. The browser identifier can be reset and is not proof of a person’s identity. We keep the minimum claim record needed to prevent repeat gifts after account deletion.

We use cookies to keep you signed in. Your browser saves details of a pending video request so you can check it after closing the page. It removes those details when it receives a result or confirms that the request was not accepted. It may keep the selected video reference until you close the result, replace it or the video is no longer available. You can also clear these records in your browser’s site settings.

We also set a first-party cookie (vt_attr, kept for 90 days) that records how you first and most recently reached us, such as a referring website or campaign link. We use it only to see which channels lead to sign-ups and purchases, and we do not share it with advertising networks.

We do not use third-party analytics or advertising cookies.

Service providers

We rely on a small number of processors: cloud hosting, storage and email delivery, an AI rendering provider that receives your photo to generate the requested video under its own processing terms, a service that checks the instructions used to create videos, our payment partner.

Children

Talk to Me Doja AI is not directed to children under 13 and requires users to be 18 or older. We do not knowingly collect personal data from children under 13. If we learn that we have, we delete it. Email support@talktomedoja.com if you believe a child has given us personal data.

Your rights

You can download or delete your videos at any time. In Settings you can export a copy of your data as JSON or delete your account. For any other privacy request, email support@talktomedoja.com.